If you have lost the PIN to open your phone you can use the SIM card troubleshooting guide on the tracfone.com website.
What should I do if my phone displays "Enter PUK code"?
The "Enter PUK code" message means that the SIM card is blocked. Please contact our Customer Care Center at 1-800-867-7183 so that a representative can assist you with unlocking the SIM card.
What should I do if my phone displays "SIM Blocked"?