Article

Resetting your LGL35G Tracfone PIN

If you have lost the PIN to open your phone you can use the SIM card troubleshooting guide on the tracfone.com website.

What should I do if my phone displays "Enter PUK code"?

The "Enter PUK code" message means that the SIM card is blocked. Please contact our Customer Care Center at 1-800-867-7183 so that a representative can assist you with unlocking the SIM card.

What should I do if my phone displays "SIM Blocked"?

The "SIM Blocked" message means you attempted to change the settings on the SIM card too many times. Please contact our Customer Care Center at 1-800-867-7183 so that a representative can assist you with unblocking the SIM card.

Another way you can do this is using a hard reset. This is found in the instruction manual of your phone.

"If you have not created a Google account on the phone or you forgot it, you
have to perform a Hard reset.
If you have forgotten PIN or Password: If you forgot your PIN or Password,
you need to do Hard reset.
Caution: If you perform a hard reset, all user applications and user data are
deleted.
5. Using the hard reset
If it does not restore to the original condition, use hard reset to initialise
your phone.
When the phone is turned off, press and hold the Home key + Volume
down key + Power key for over ten seconds. When the screen shows the LG
logo, release the Power key.
After the screen shows the hard reset screen, release the other keys.
Leave your phone for at least a minute while it performs the hard reset,
then your phone will be turned on.
Caution: If you perform a hard reset, all user applications and user data are
deleted. This cannot be reversed. Remember to back up any important data
before performing a hard reset."

Troubleshooting SIM Card Guide:
http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10...

Phone Manual:
http://www.straighttalk.com/wps/wcm/connect/63f051b2-8558-4408-b7a5-9f94...